No. The scent of each product comes naturally from the herbs, oils, and botanicals we use. We do not use artificial fragrances.

Yes. We use only plant-derived, naturally sourced preservatives to maintain freshness and stability. No synthetic preservatives are used.

Our products are made in small batches to ensure they remain fresh and consistent.

You may notice slight variations in colour or aroma from one batch to the next. This is completely natural.

Our ingredients are influenced by their harvest conditions, including soil, climate, and season. As a result, no two batches are exactly the same.

These subtle differences are a reflection of using pure, natural ingredients, crafted in small batches with care.

Yes, our products are never tested on animals, Each formulation is developed with a commitment to both personal well-being and environmental responsibility.

Every ingredient is clearly listed on our labels and website. If you have any sensitivities or concerns, we strongly recommend consulting your healthcare professional and conducting a patch test before use.

We ship all across Australia using Australia Post.  Standard shipping postage of AUD 10 up to 1 Kg. 

Free standard Shipping with Australia Post for AUD 80 and above.

Free standard shipping for Balm It Up Subscriptions.

Yes, we offer international shipping through Australia Post. For shipping rates and options, please contact us directly at naturalskinfood@balmaround.com -we’re happy to assist you.

Subscriptions:

• Select from the Balm It Up subscription bundles.
• Subscription products require a minimum commitment of 3 deliveries over either 3 or 6 months to access exclusive discounts and free delivery.
• Subscriptions renew automatically after the minimum term unless cancelled.
• You may cancel after completing your minimum term by logging into your account, at least 7 days before your next billing date.
• Cancelling before completing your commitment may result in the remaining subscription fees being charged to your payment method.
• Delivery occurs in the first week of each month, and products are handmade to order; please allow up to 7 business days for dispatch.

We steep our own herbs, source from local Australian suppliers wherever possible, and keep our formulations simple. What you see on the label is exactly what is inside, with no fillers or unnecessary ingredients.

Our products are shaped by over a decade of real-world use, refined over time to support healthy, balanced skin.

Everything is thoughtfully tested on people, never animals, and made in small batches to ensure consistency and care in every product.

We work with local growers and suppliers wherever possible, supporting small businesses while maintaining quality and freshness.

By crafting in-house and keeping full control of our process, we ensure each product is made with care, precision, and integrity.

balmAround. products only uses natural preservatives. We are free from synthetic preservatives, so proper storage is essential to keep your products fresh, safe, and effective. Here are the guidelines:

1. Keep Products in a Cool, Dry Place

• Store away from direct sunlight, heat sources, and humidity (like in bathrooms).

   

• Refrigeration can extend the shelf life of some products (especially water-based or perishable ones).

   

2. Avoid Contamination

• Always use clean, dry hands or a spatula when scooping out products.
• Never introduce water into the container .
• Close lids tightly after each use.

   

4. Watch for Signs of Spoilage

• If the scent, color, or texture changes noticeably—or if you see mold—discontinue use.

   

5. Label and Date Your Products

• Write the date opened on each product.

   

6. Refrigerate When Recommended

• Natural products benefit from being stored in the fridge.

   

• This can also offer a refreshing, soothing application.

   

7. Avoid Frequent Temperature Changes

• Avoid moving products repeatedly between hot and cold environments. Fluctuations can cause separation, spoilage, or changes in consistency.